Privacy Policy

SNOW PARK TOYA Privacy Policy

SNOW PARK TOYA (hereinafter referred to as "this facility") has established and will comply with the following privacy policy in order to properly handle customers' personal information in the services it provides


1. Personal information collected

Our facility will collect the following information as necessary:

  • full name
  • address
  • telephone number
  • email address
  • Reservation details (date and time of participation, number of people, etc.)
  • Payment information (to the extent required by the reservation system)
  • Situation at the time of the accident and details of the report
  • Questionnaire/inquiry details

In addition, we may use cookies to obtain IP addresses, browser information, etc. for access analysis, etc


2. Purpose of use of personal information

Our facility will use the personal information it collects for the following purposes:

  • Reservation reception and user management
  • Service provision and activity management
  • Responses to inquiries
  • Emergency Contact
  • Safety management and accident response
  • Analysis for facility improvement
  • Various information (business information, campaign information, etc.)
  • When required by law

3. Provision of personal information to third parties

The personal information we collect will not be provided to third parties except in the following cases:

  • When the individual has given their consent
  • When disclosure is required by law
  • When it is necessary to provide information to insurance companies or related organizations in order to respond to accidents or apply for insurance
  • When providing personal information to subcontractors (reservation system companies, etc.) to the extent necessary for operation

*We will select contractors who can properly protect personal information


4. Management of Personal Information

Your personal information
will be managed under appropriate security measures


5. Disclosure, correction, and deletion of personal information

If a customer wishes to request disclosure, correction, deletion, or suspension of use of their registered personal information,
we will respond promptly within a reasonable scope.


6. Use of Cookies

Our website uses cookies for the following purposes:

  • Access analysis (Google Analytics, etc.)
  • Site Improvement
  • Improved convenience

No personally identifiable information is collected through cookies.
You can disable cookies through your browser settings.


7. Changes to the Privacy Policy

This policy may be changed without notice in accordance with legal revisions or operational improvements.
The revised policy will be effective from the time it is posted on this website.


8. Contact Information

For inquiries regarding personal information, please contact us at the address below

SNOW PARK TOYA,
56 Tsukiura, Toyako-cho, Abuta-gun, Hokkaido
TEL: 0120-225-886
MAIL:info@snowpark-toya.com